By downloading, installing, or using Buddy Kids (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the App. Use of the App is also subject to our Privacy Policy, which is incorporated into these Terms by reference.
These Terms constitute a legally binding agreement between you and Melanca BV, a company registered in the Netherlands (KVK: 50737244) ("we", "us", "our").
Buddy Kids is a child-protection tool that allows a parent or guardian to receive safety alerts and view the location of a child's device when the child initiates contact through the App. Features include:
The App is a tool to support child safety. It is not a substitute for parental supervision or emergency services. In an emergency, always contact your local emergency services (such as 112 in the EU or 911 in the US).
To create a parent account and set up the App, you must be at least 18 years old. By using the App as a parent or guardian, you confirm that:
The parent or guardian is solely responsible for:
We are not responsible for the App failing to deliver alerts if the child's device is turned off, out of battery, offline, or if location permissions have been revoked.
You may not use the App to:
We aim to keep the App running reliably, but we do not guarantee uninterrupted service. The App depends on third-party infrastructure (mobile networks, cloud servers, push notification services) that we do not control. We are not liable for service interruptions.
We do not guarantee that:
You must have alternative safety plans in place and must not rely solely on this App in emergency situations. Always contact emergency services (112 / 911) in a life-threatening emergency.
All intellectual property rights in the App and its content belong to Melanca BV or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the App for personal, non-commercial purposes.
To the maximum extent permitted by applicable law, Melanca BV shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the App, including but not limited to:
Our total liability in any matter arising from these Terms shall not exceed the amount you paid for the App in the 12 months preceding the claim (or €10 if the App was free).
Nothing in these Terms limits liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, to the extent such limitation is not permitted by law.
The App is currently free to use. We reserve the right to introduce paid features in the future. Before any charge is introduced, paid users will be clearly notified of the applicable pricing, billing frequency, and cancellation terms. You will not be charged without your explicit prior consent. Subscriptions, if introduced, may be cancelled at any time and will not auto-renew without your agreement.
You may stop using the App at any time by uninstalling it. We may suspend or terminate your access if you breach these Terms. On termination, your device data will be deleted upon uninstall; server-side data (push tokens, family code) will be cleared within 30 days.
We may update these Terms from time to time. We will notify you of significant changes through the App. Continued use after changes constitutes acceptance. If you do not accept the new Terms, stop using the App.
These Terms are governed by the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in the Netherlands, without prejudice to your rights as a consumer under the laws of your country of residence.
If you are an EU consumer, you may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/.
If you have questions about these Terms, please contact Melanca BV at:
Email: privacy@buddy-company.com
Address: Lindenlaan 3, 3925 JA Scherpenzeel, Netherlands