This Privacy Policy explains how Melanca BV ("we", "us", "our") collects, uses, and protects information in the Buddy Kids app ("the App"). Buddy Kids is a child-protection app that lets a parent or guardian receive safety alerts and see the child's device location — either when the child activates a safety feature, or during a timed location sharing session enabled by the parent. Protecting children and families is the entire purpose of the App, and that shapes how we handle data.
Buddy Kids accounts are set up and controlled by an adult parent or guardian (18+). The parent configures the child's device and consents to data collection on the child's behalf. Children do not create their own accounts.
We do not use children's data for advertising, profiling, or any purpose beyond child safety, and we never sell personal data.
We process data on the basis of the parent/guardian's consent (including consent given on the child's behalf), our performance of the service you requested, and our legitimate interest in keeping children safe. You can withdraw consent at any time by deleting your account and uninstalling the App.
Buddy Kids is designed for use by parents/guardians to protect children, consistent with the Google Play Families policy, COPPA, and GDPR-K:
Location is central to the safety features and is treated carefully. It is shared with the linked parent in two cases: (1) immediately when the child activates a safety feature (Come-get-me, SOS shake, or safe-word alert), or (2) for a set time window (e.g. 30 or 60 minutes) when the parent enables timed location sharing. Outside of these cases, location is not accessed. Location permissions are controlled on the device and can be revoked at any time in the device settings (note that revoking them will stop the safety features from working).
Data stored on the device is removed when the App is uninstalled. Server-side data (push tokens and the family code) is cleared within 30 days of account termination. We do not store alert or location history on our servers.
We use reasonable technical and organisational measures to protect data, including encryption in transit (HTTPS/TLS) and strict access controls on our servers. No system is perfectly secure, but we work to keep your family's information safe.
You (the parent/guardian) can access, correct, or delete your and your child's data, and withdraw consent, at any time. To request account and data deletion or to exercise any other right, contact privacy@buddy-company.com. EU residents may also lodge a complaint with their local data protection authority (in the Netherlands, the Autoriteit Persoonsgegevens).
Our servers are hosted on AWS. If data is processed outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, in accordance with GDPR requirements.
We may update this policy; we'll revise the "Last updated" date and notify you in the App of material changes.
Melanca BV
Email: privacy@buddy-company.com
Address: Lindenlaan 3, 3925 JA Scherpenzeel, Netherlands
KVK: 50737244